Практичне заняття 11-13 Checking out (завдання)
St's Book Unit 12
1. Front office duties (ex. 1-4 p. 101)
2. Life in the front office (listening, ex)
3. It's my job ( reading, translating, retelling, ex)
4. Common problems (listening, ex)
5. Solving problems (speaking)
6. Check-out procedures ( reading, translating, retelling, ex)
7. Reporting to the manager (writing)
8. Key words (dictation)
9. Grammar: I wish/If only ( ex 21-25 p. 192-194)