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Інформаційні джерела:
1.              100 Best Communication Skills eBooks of All Time. URL : https://bookauthority.org/books/best-communication-skills-ebooks
2.              Effective Communication Strategies to Connect Better with Your Team. URL : https://www.proofhub.com/articles/communication-strategies
3.              Effective Communication.  URL : https://www.helpguide.org/articles/relationships-communication/effective-communication.htm
4.              Effective Communication: Barriers and Strategies. URL : https://uwaterloo.ca/centre-for-teaching-excellence/teaching-resources/teaching-tips/communicating-students/telling/effective-communication-barriers-and-strategies
5.              European Commission. Guide to Successful Communication. URL : http://ec.europa.eu/research/science-society/science-communication/
6.              Five Types of Communication. URL : https://drexel.edu/goodwin/professional-studies-blog/overview/2018/July/Five-types-of-communication/
7.              Harvard Business Review, Organizational Culture. URL : https://hbr.org/topics.
8.              Munro, Dan. Manipulative people: how to spot them, how to manage them. Thought Leaders, Biz News. URL : http://www.biznews.com/thought-leaders/2014/01/11/manipulative-people-spot-manage/
9.              The Handbook of Communication Skills. URL : https://dl.uswr.ac.ir/bitstream/Hannan/141245/1/9781138219120.pdf
10.          What is Communication? URL : https://www.skillsyouneed.com/ips/what-is-communication.html