COURSE DESCRIPTION AND EXPECTED OUTCOME
Information and communication technologies play crucial role in humans’ lives by bridging people, helping them to express ideas and build relationships. Strong communication skill is a basic soft skill needed for any successful career. It is especially true for the field of Public Administration, where communicating to people is expected as a daily routine.
By the end of this course, students will have achieved the following learning outcomes:
1. Understand systems, types and functions of communication in the society.
2. Understand basic theories of communication and their applications in real world.
3. Develop their skills in verbal and nonverbal communication.
4. Develop their skills in interpersonal and intercultural communication.
5. Develop basic skills in informative, persuasive and public speaking.
